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vial purchase 30 day refund question

jramos25

jramos25 Posts: 46

January 17, 2010 2:17AM in Ask California Cryobank

I was wondering. I am aware that I have 30 days from purchase of my vial to exchange it for another vial or get a full refund. How long does it take to get full refund. just curious.
thanks

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cryo-admin Posts: 4,536

January 20, 2010 5:23AM

We will process the request as quickly as possible, but we generally tell clients to expect 7-10 business days.

Scott
CCB

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jramos25 Posts: 46

January 26, 2010 12:06AM

thanks

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cryo-admin Posts: 4,536

January 27, 2010 12:35AM

You are welcome.

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