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Substandard Specimen

Ms M404Ms M404 Posts: 111
in Ask California Cryobank
Hi,
I just returned my form to the cryobank yesterday. Do you know how long it should take for me to hear back about my credit?

Thanks,
M

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    chattychatty Posts: 57
    Ms M404,
    when you say "credit" what do you mean?? does ccb have financing?
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    chattychatty Posts: 57
    Ms M404,
    when you say "credit" what do you mean?? does ccb have financing?
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    cryo-admincryo-admin Posts: 4,536
    Hi M404 -

    Sorry to hear about your specimen. It is rare, but it can happen.

    It generally takes about 2 weeks for us to process the form and issue you the credit (assuming the vial qualifies).

    You can contact Melonee at mevans@cryobank.com for an update.

    Regards,

    Scott
    CCB


    Hi chatty -

    I'm sorry, but CCB does not currently offer a financing option. This question was about a credit for a substandard specimen.
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    chattychatty Posts: 57
    Oh I see... I dont think I fully read the posting !
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    Ms M404Ms M404 Posts: 111
    Thank you Scott.
    M
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