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Purchased vials from Open Donor but now he switched to Anonymous.

kelleyrbkelleyrb Posts: 5
in Ask California Cryobank
When we purchased the vials from the donor, he was an open donor. Since we gave birth to a child, he changed his status to anonymous. We paid extra to ensure our child would be able to have 1 contact with the donor if he wanted that. Now that the donor changed to anonymous, what will happen if my child wants to reach him? If he is not going to honor the open status, do we get a refund for the price difference between open and anonymous?

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    cryo-admincryo-admin Posts: 4,536
    Hi K -

    This is a very unique situation with your donor. The open donor agreement will still apply to your child. Please feel free to call Client Services at 866-927-9622 to get more details about your account and donor.

    Regards,

    Nicole
    CCB
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