no response

Edith and Pablo

I emailed cryobank about a very low count on a vial i purcesed in november,i have not gotten any response from anyone.I need to purcese additional vials, but im sure that i should get a refund.so if you can have anyone contact me i would really appreciate it.thank you
I need asap starting my next IVF soon..

cryoadmin

Hi Edith-

I'm not sure where you sent the initial email, but if you would please email mevans@cryobank.com or call our Client Services department at 866-927-9622 (M-F 6a-6p PST) I'm sure we can help you ASAP.

Regards,

Scott
CCB

Edith and Pablo

thankyou so much.

cryoadmin

You are very welcome. We are always glad to help.

Good luck,

Scott
CCB