Storage of vials/ Exchange

KBTKBT Posts: 379
in Ask California Cryobank
I previously purchased 5 vials which made me eligible for 1 yr of free storage. If I purchase additional vials of another donor, would they be included with my 1 yr storage.


What is the process for exchange, I have 1 vial of 13306 in storage and he is no longer available. I am contemplating an exchange for a donor with limited availability so I can purchase an additional vial. So that I can have two vials of same donor

Thx

Comments

  • cryo-admincryo-admin Posts: 4,538
    Hi KBT -

    Yes, if you have an existing storage account, you can add vials of another donor to that existing account.

    Below is a link with information regarding our Vial Exchange Program. Please fill out the form and fax/email it to Client Services so they can fulfill your request.

    http://cryobank.com/Services/Additional-Services/Vial-Exchange-Program/

    Regards,

    Nicole
    CCB
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