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Availability of 11651

marcusroxannemarcusroxanne Posts: 4
in Ask California Cryobank
On my saved donors list, donor 11651 is listed as unavailable. Yet, when I view his profile, it says 23 vials are available for purchase.

Can you explain the contradiction, and let me know if 11651 is indeed available?

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    cryoadmincryoadmin Posts: 103
    Yes, 11651 is available. I apologize for the confussion. We have discovered a glitch in our website that prevents the "saved donors lists" from updating with the rest of the site. The inventory information on the donor profile is correct. We are working on the issue and hope to have it resolved ASAP.

    Thank you,

    Scott
    CCB
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    marcusroxannemarcusroxanne Posts: 4
    Thanks so much!
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    cryoadmincryoadmin Posts: 103
    You are very welcome.

    Scott
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