Storage

ATX

If I am ordering one vial and purchase 6 months of storage, but use that vial before that 6 months is up can I buy another vial to be added under that storage time without having to purchase another 6 months?

Thank you for your help!

cryo-admin

Hi ATX -

Yes, your storage account will still be valid whether or not you have vials in it. You can continue to add vials to storage and in the event that you need more time, you can extend your storage account.

Please note that if you are utilizing storage at one of our branches (New York, Palo Alto, or Cambridge) you will still need to pay for the transfer of vials to the branch.

Regards,

Nicole
CCB