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Donor Exchange

mybabybug16mybabybug16 Posts: 15
in Ask California Cryobank
I have purchased some vials from a donor and am possibly looking to change donors. Is it possible to exchange the vials?

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    cryo-admincryo-admin Posts: 4,536
    Hi My -

    It's possible to do a Vial Exchange if the vials have been stored at CCB the entire time. Once vials are shipped to a home, physician's office, or picked up, they are no longer eligible for a Vial Exchange.

    You can download the Vial Exchange form here if you're logged in: http://cryobank.com/Account/Forms/

    Regards,

    Nicole
    CCB
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