refund for low count-why the 30 day waiting period?
katie1978
Posts: 2
Hi,
Our vial did not meet the guarantee. Not very encouraging when the RE tells you to ask for your money back.
My RE's lab is in the process of completing the form required by CCB and when I was faxing the lab the form today, I noticed that the form indicated that you needed to wait 30 days from the insemination to confirm that pregnancy did not occur.
Why? I understand 2 weeks or maybe a little more and I would certainly understand asking for a blood test to confirm the lack of pregnancy but why the 30 day waiting period?
As an aside, I would advise everyone to speak with the lab that will handle their vials to make sure that the analysis that they use will allow you to apply for a refund if needed since the rules seem very specific.
Thanks.
Our vial did not meet the guarantee. Not very encouraging when the RE tells you to ask for your money back.
My RE's lab is in the process of completing the form required by CCB and when I was faxing the lab the form today, I noticed that the form indicated that you needed to wait 30 days from the insemination to confirm that pregnancy did not occur.
Why? I understand 2 weeks or maybe a little more and I would certainly understand asking for a blood test to confirm the lack of pregnancy but why the 30 day waiting period?
As an aside, I would advise everyone to speak with the lab that will handle their vials to make sure that the analysis that they use will allow you to apply for a refund if needed since the rules seem very specific.
Thanks.
0
Comments
I'm sorry to hear your insemination was not successful. A negative pregnancy test by your physician is fine to submit the credit request (prior to 30 days).
Just a note on substandard specimens... when thawing a vial for insemination, the best way to make sure the maximum number of sperm survive is to remove the vial from the water bath (or heat block) sooner than you would for a full blown quality assurance test. Basically, it takes sperm a while to "wake up" for a cryogenic thaw and start moving. When you thaw and immediately count the sperm, you tend to get much lower motilty numbers.
The sperm continues to thaw and wake up after insemination as the body warms them to the optimal temperature. If you heat the sperm too much prior to insemination, you risk killing them off.
Unfortunately, the best process for preparing frozen sperm for insemination is not necessarily the best process for quality assurance that the vial meets guaranteed standards.
We stand by our guarantee, but I just wanted to point out that the very few substandard reports we get are almost always a result of the thawing time being too short for optimal counting. Regardless, we are happy to issue your credit if applicable.
Please do not hesitate to send in your report as soon as your physician has completed it.
Regards,
Scott
CCB