Can't access pics and other info

MsMaryTMsMaryT Posts: 54
in Ask California Cryobank
Hi there,

I purchased a Donor Subscription Level 2 towards the end of January which I thought was active for 90 days so it should still active until the end of April but I can not see pictures or access any of the other information even though I am logged in.

Can you let me know what I need to do?

Thanks,
~Mary

Comments

  • cryo-admincryo-admin Posts: 4,547
    Hi Mary -

    I'm sorry that you are having an issue accessing your subscription. Please call Client Services so they can check your account and assist you further.

    Regards,

    Nicole
    CCB
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