After extensively scanning the donor database, one of my top choices was donor #11541. I purchased the long profile on this donor only to find out that he admitted to smoking pot and eating mushrooms 2-3 times per week since the year 2000. Now, I have a couple of questions:
1) How did an admitted drug user pass the California CryoBank's stringent screening process?
2) How do I get my money back, as this donor is obviously not a viable candidate.
I have contacted the Cryobank through the Contact Us via Email option twice and haven't gotten a response.
Please advise. Thank you.
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