I logged into my account and checked my order history, only to discover that the Donor ID currently displayed is not the donor ID of the order I actually placed two years ago.
This is extremely concerning. How can an order history associated with my account suddenly show a completely different donor ID?This raises very serious concerns about the accuracy and reliability of the order records in your system.
What makes this even more unacceptable is the customer service. I contacted your support team by email about this issue, and 10 days have already passed without receiving any response or feedback whatsoever.