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Process for returned vials?

michigan_mamasmichigan_mamas Posts: 7
in Ask California Cryobank

Hi! I was notified by someone on Facebook that they turned back five vials for donor 14002 last week. I was wondering if the vials are held for a quarantine period, or if they are just automatically offered to people with pregnancies/births from that donor who are on the wait list? I have not seen them go back into 14002’s profile and was curious.

Thanks!

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    Chanel3Chanel3 Posts: 7

    Did you try calling CCB customer service and asking about an update on the vial return that you were informed about?

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