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storage policy on 5+ vials?

galdiorgaldior Posts: 8
in Ask California Cryobank
We initially bought 8 vials and used 2, leaving us with 6. If we buy additional vials, will we be able to get a year of free storage if we buy less than 5 this time around? If so, from what point would the free storage start (initial purchase or new purchase)? Thanks!

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    jalajala Posts: 142
    your year of free storage began the day you purchased your original 8 vials.
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    cryo-admincryo-admin Posts: 4,536
    Hi galdior -

    Any new storage would begin from the time your previous free storage ends. Please contact Dan (our Client Services Manager) at 866-927-9622 to discuss additional storage with a new purchase.

    Regards,

    Scott
    CCB
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