We're back!

cryo-admincryo-admin Posts: 4,538
in Ask California Cryobank
Hi Everyone -

Sorry to be gone for so long! Some of the new behind the scenes changes to the website took much longer than we had expected. But we are finally back and ready to respond to all your questions and comments.

Hope you are all enjoying the new look, search function, videos, etc.

Let the posts begin!


Scott & Nicole
CCB

Comments

  • DeNali18kDeNali18k Posts: 3
    I can't figure out how to view my favorites. Too, can someone tell me why a physician is needed to ship samples?
  • cryo-admincryo-admin Posts: 4,538
    Hi DeNali,

    If you recently added donors to your favorites list, you can access them on the donor search page: http://www.cryobank.com/Search.aspx On the top left corner, "Favorites" appears under the My Account box and displays the quantity of favorite donors that you saved.

    If you are looking for donors that you saved to your favorites list before we updated the website on 6/29/12, please feel free to call Client Services or you can also email me and I can send those to you. nicole@cryobank.com

    We require a signed authorization form before you can ship specimen, because we need to make sure that you are under the care of a healthcare professional. Based on your health, family history, and age, your physician may recommend certain tests prior to conception and/or the most effective plan to get you pregnant.

    Regards,

    Nicole
    CCB
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